Terms and conditions - Catalin Vasiloiu

BASIC RULES

Access to the website https://catalinvasiloiu.com (hereinafter referred to as the website) in order to place an order or to register for events, courses and seminars is permitted to any natural or legal person (hereinafter referred to as the Client), who complies with these Terms and Conditions.

In order to successfully complete the purchase or registration procedure for events, courses and seminars, the Client undertakes to provide the information requested and to complete all fields adequately, completely, correctly and truthfully, as they appear specified in the identity document.

The site may only be used by customers for viewing, ordering, paying, registering for events, courses and seminars and for recommending our services. Our site may not be used to make any illegal or fraudulent payment, to post or transmit any material with defamatory, threatening, obscene, indecent, inflammatory or similar content. We reserve the right to not allow the posting and/or to delete immediately and without prior notice any comment on the site that contains inappropriate language, serious spelling errors or that could harm our image and/or create a state of discomfort for us or our customers and visitors.

We cannot guarantee uninterrupted use of the site. It is possible that errors, defects, viruses or other harmful behaviors may occur on the site or on servers that make it unavailable. We will take all measures to limit and eliminate such unpleasant events as soon as possible. You have no right to interfere with the operation of our site or to take any intervention measures on our computer equipment, regardless of the reason and regardless of the result obtained.

We reserve the right to terminate or restrict any person’s access to the site at any time, without prior notice and without liability, if we find non-compliance with these Terms and Conditions or inefficiency of the relations between the parties through the site.

We have the right to use for advertising purposes and not only any comment written by visitors or registered members on the site.

REGISTRATION ON THE SITE

Any client who wishes to do so can register on our courses and seminars website by accessing the New User button, available on the LOGIN MY ACCOUNT page, followed by a simple click on the Create an account button, following the appropriate steps required for registration.

To register, you will be asked to provide your email address and password. You are required to enter a valid email address, otherwise it will not be possible to continue the registration procedure on the site. You are fully responsible for keeping your access password and any information regarding registration, authentication and account safe. You are fully responsible for any order and/or payment made using our site from your account. You have the opportunity to give your consent to receive newsletters. In this way, you will be informed about our activity on the site.

PLACE YOUR ORDER

Placing an online order for one-on-one individual consultations is done by following these steps:

choose the desired type of consultation by selecting the appropriate page
duration of the consultation: 1 session or 2 consecutive sessions
choose the desired date and time, depending on availability
fill in the details necessary to schedule the consultation
full payment is made using a bank card
After payment, you will receive a confirmation email that includes the Zoom link that you will access to conduct the online consultation.
The consultation will take place online via Zoom, download and install the free app here.
duration: 1 session = 45 minutes; 2 consecutive sessions = 1 hour and 30 minutes
individual consultation schedule: Monday – Thursday: 10:00 AM – 15:00 PM

IMPORTANT:

Catalin Vasiloiu has the right to choose his clientele, and scheduling and paying for the individual online consultation does not imply the obligation to provide the services. If the client does not qualify to receive the consultation, the appointment is canceled by Catalin Vasiloiu and the amount paid is refunded as soon as possible.

Placing an order for courses and seminars is done by following the following steps:

on the COURSES AND SEMINARS page, select the desired course or seminar, by clicking on the course/seminar icon,
after selecting the desired course or seminar, you will be directed to the course or seminar purchase page,
then place your order by clicking the “Sign up now” button,
the order will be placed only after authentication, if you have an account on the site, or after registration on the site if you do not have an account,
the payment method is ONLINE WITH BANK CARD
check the field “I’ve read and accept the terms & conditions . *”, after carefully reading them
enter your billing data in the Add a business tax ID field (Name of legal entity): company name or first name of authorized individual, Tax Identification Number, Number of registration of company in Trade Register, locality, county
place the order by clicking on the “Buy now” button. Placing the order involves paying the price established according to the details on the site for the ordered services.
If you want to add more courses or seminars to your Account, repeat the operations starting from point 1 for each course or seminar.

ORDER CONFIRMATION

As soon as possible, you will receive an order confirmation email, which certifies whether the service is available and what the access time is to the service.

If the ordered service is not available, you will be informed about this.

PAYMENT. INVOICING

The prices displayed on the site, for each service, are not subject to VAT, according to the legislation in force. Payment can be made online with a bank card via Stripe / Teacheable (Visa / Maestro / Mastercard) , following the payment steps and payment instructions provided upon payment.

For the “Online by bank card” payment method, you need to fill out a form with your card information on the payment processor’s secure page.

Payments with credit/debit cards issued under the Visa and MasterCard logos (Visa/Visa Electron and MasterCard/Maestro) are made through the “3-D Secure” system developed by organizations that ensure online transactions have the same level of security as those made at an ATM or in the physical environment, at the merchant.

“3-D Secure” primarily ensures that no information related to your card is transferred or stored, at any time, on the store’s servers or on the payment processor’s servers, this data being directly entered into the Visa and MasterCard systems.

We are not responsible for incorrect payment processing. We are not responsible for errors recorded through the payment system, including but not limited to any losses you may incur using the card payment system.

The customer is obliged to opt for the chosen payment method before placing the order, by choosing his option, according to the steps for placing the order.

The Seller will issue an invoice to the Customer for the delivered products. In this regard, the Customer is obliged to provide the Seller with all the information necessary for issuing the invoice, in accordance with the legislation in force. The invoice will be communicated to the Customer in electronic format after payment for the ordered products/services.

GUARANTEES

Because we want satisfied customers, we have designed a special guarantee package for courses sold through the website, which you can access without bureaucratic difficulties, with a simple notification of our sales office, by email to the contact address indicated on the page https://catalinvasiloiu.com/contact or by phone +1 831-291-5600 or +40 758 03 55 88. Our operators will take over and process your notification in the shortest possible time, so that you can quickly recover the money paid for the services you are not fully satisfied with. In order to return the money, you may be asked to provide the necessary data for this purpose (IBAN account, bank, swift code, account holder, other information). If you do not provide the requested data, we will be unable to return your money.
These guarantees refer to courses and seminars for which we offer a 100% guarantee, meaning that, in the event that, within 24 hours of providing access to the program, the client is not satisfied with the program, they will receive their money back as soon as possible, and their platform access account will be deleted.

I. Student rights and obligations

I.1 General provisions: Users registered with the e-learning and digital educational content provision service catalinvasiloiu.com are also considered students and have the right to fully use the facilities made available to them by the e-learning application through a student account, in accordance with the legal norms in force, respecting social and moral values, preserving public and internal order.

We will also refer to the undersigned Catalin Vasiloiu, the legal representative of the company CEDHYFASO SRL, headquartered in Cluj-Napoca, str. Aurel Suciu no. 20 ap. 49, Cluj County, registered with the Trade Register attached to the Cluj Court under file no. J12/6465/2017, unique registration code no. 38503700, with the IBAN account: RO77BTRLRONCRT0CH9687401, opened at Banca Transilvania, a company that carries out its sales activity in accordance with Romanian Law, the company that provides the e-learning service and the provision of digital educational content, as the Supplier.

We will hereinafter refer to the person with the identification data on the catalinvasiloiu.com platform as CLIENT/COURSE/STUDENT/USER .

The site administrator reserves the right to modify the content of this agreement at any time, without prior notification to the persons using it, hereinafter referred to as “Users/Students”.

Please note that users will have permanent access to the terms and conditions of use of the services , so they can consult them at any time.

The site administrator reserves the right to modify the structure and interface of any page or sub-page of the site at any time and at any free time interval chosen, having the right to interrupt temporarily or permanently, partially or completely the services made available to the public through this website without any prior individual or general notice. If you have any questions or concerns regarding these terms of use, do not hesitate to contact us via the dedicated contact form or at the email address catalin@catalinvasiloiu.ro .

These terms and conditions of use represent the contract proposed by the Supplier and must be accepted before ordering any service from the Supplier’s website. Any order confirmed by the customer, by checking the box – I have taken note of the Terms and Conditions of Use, represents an acceptance by the customer of the Supplier’s offer under the conditions stipulated by art. 9 of the Electronic Commerce Law 365/2002. Checking the box represents an electronic signature, within the meaning of art. 4 point 3 of the Electronic Signature Law no. 455/2001, having the same value as a handwritten signature.

By accessing and using the site you automatically and unequivocally agree to comply with the Terms and Conditions on this site. Please do not use this site if you do not agree to the terms of use and contractual provisions.

I.2 Subject of the learning contract. Students’ rights

The object of the contract consists of providing access to the learner/student account and to the courses held live online, as well as the registered digital content (if applicable) for which the registration fee was paid, according to the price displayed in the presentation of the digital content on this platform or another offer of the provider.

The courses and materials on this platform can be used in their entirety, during their live online delivery, or, as the case may be, immediately after they have been added to the student account, the latter being able to be followed in recommended learning and integration stages. The learning and integration stages are announced and displayed for each course. The learning and integration stages do not imply the splitting of the course, nor the possibility of receiving access to separate lessons or modules of the course, these forming a unitary and indivisible whole.

I.3 Limit of rights granted

I.3.1 All rights granted to students are valid only until the deadline date displayed for each individual course activity. After the expiry of the stipulated period, the student no longer benefits from that right to access the course activity.

I.3.2 After the last day allocated to the course, the contract is fully executed and the trainees lose all their rights conferred, and those who have completed the course in full and answered the questionnaires correctly may be considered graduates, following a final evaluation of the trainee by the provider. The evaluation is carried out either physically or online, on a date agreed upon with the trainee.

Only if an extended period of online access is explicitly mentioned for a specific course, the provider makes every effort to provide access to the respective content, but without assuming any obligation in this regard.

I.3.3 In the case of scholarships, completing the entire study package in an exemplary manner is MANDATORY, and in order to be declared an active scholarship holder, the student must pass the tests for each module and the final ones with a percentage of over 80%.

Scholarships are awarded arbitrarily by the Provider and may be suspended at any time, without any further obligation on the part of the Provider.

I.4 ELIGIBILITY/PERMISSION – The services offered by the Provider are intended for persons over the age of 18. However, there is also the possibility that persons under the age of 18 may benefit from the services offered when there is express consent granted in this regard by a parent or legal representative.

I.4.1 If you are under 18 years of age, please do not create an account on this platform before we have received express written consent to this effect from a parent or legal guardian. Any violation of this rule will result in the automatic cancellation of the created account.

I.4.2 Enrollment in courses offered by the Provider is done by completing an application, registration form. Students guarantee that all information they enter in the application, registration form is correct and complete, and when changes occur, they bring them to the attention of the Provider, in order to keep this information updated.

I.4.3 It is prohibited to register using another person’s name or a false name, as well as to provide incorrect, inaccurate and/or fictitious information. In order to benefit from the services offered by the Provider, it is not necessary to meet additional requirements or conditions related to studies, previous qualifications or experience in a particular field.

I.4.4 It is prohibited to register on the Provider’s platform with two or more accounts for the same person. In the event of the accidental creation of two or more accounts, the Provider shall be notified in writing, by email at catalin@catalinvasiloiu.ro , specifying only the email addresses and names with which the accounts were created , and expressing the option for the main access account. In this case, it is prohibited to communicate other data about the account by email, apart from the name and address with which it was created, the password being strictly secret, belonging only to the student.

I.4.5 To access the catalinvasiloiu.ro website and the e-learning application, an internet connection and a computer, laptop, tablet or smartphone device are required.

I.4.6 The Supplier reserves the right to select its participants and to reject any person’s request to participate, without giving any reason.

Access to the materials offered by the Supplier cannot be offered to:

a) people who have an advanced degree of illness;

b) people with psychological, mental or emotional conditions and with clinical psychiatric diagnoses;

c) persons who have not taken note of all the Terms and Conditions presented in this document;

d) persons who have not taken note of the Privacy Policy

I.5 Special student obligations:

I.5.1 The student is obliged to check whether all the courses for which he/she has registered and for which he/she has paid the registration fee have been allocated. If one or more courses have not been allocated, the student is obliged to ask the Provider, at the email address catalin@catalinvasiloiu.ro , for the allocation of the courses. Otherwise, he/she is considered to have tacitly renounced those courses, with all the consequences that follow.

I.5.2 In order to access and use certain sections of the website, it may be necessary to create a personal account. By doing so, you declare that you assume full responsibility for all and any of the activities carried out through the account you open on the website and, consequently, we advise you to ensure the security of your account password or other access data. If the security of your account is compromised, you must immediately notify the website administrator at the email address catalin@catalinvasiloiu.ro .

The Provider is not responsible for any damages caused to you or to third parties of any kind through unauthorized use of the account.

I.6 Posting messages, participating in the course

I.6.1 When posting messages and comments in chat boxes, the student must use decent language, appropriate to the educational environment to which he has joined, using a tone as friendly as possible.

I.6.2 It is prohibited to post messages, comments or display attitudes that could cause damage or jeopardize the image of a person or organization.

Discussions and arguments in a collegial tone are recommended. Messages that do not comply with these provisions will be automatically deleted without notification. If the Provider considers that the facts are likely to endanger its image or are contrary to legal norms, social and moral values or are contrary to public order, it may decide to exclude the student from the system with the loss of all rights.

I.6.3 It is prohibited to send directly or indirectly through chat boxes to external resources, advertisements, links for which the Supplier’s consent has not been expressly requested and provided. If the Supplier considers that the messages do not fall within the category of sharing personal experience following the reading of materials in a course and pursue any other purpose, it may decide to exclude the student from the system with the loss of all rights.

I.7 Prohibited activities

I.7.1 Harassment or addressing colleagues, the Provider or the course author in an inappropriate tone or using inappropriate language is not allowed. In case this provision is violated, the Provider may decide to exclude the student from the system and lose all rights stipulated in the terms of use.

I.7.2 Authors and platform administrators have the right to delete student messages without notice if they consider them to be not useful or violate one of the provisions of the terms of use.

I.7.3 It is prohibited to write html code or any other format within the messages. The system will display the messages in plain-text format, thus eliminating the possibility of executing the code. Messages containing code will be deleted from the system and the student will receive a warning if the written code does not cause harm, the next time a message containing code is posted, he will be automatically excluded from the system. If the written code is of a nature to cause harm of any kind to the provider, beneficiaries or any other third party, the student will be excluded from the system with the loss of all rights conferred by the terms of use.

I.8 Violations and sanctions

Actions that violate legal provisions or these terms of use will be sanctioned by the Provider and may result in notification or permanent exclusion from the system depending on the seriousness of the act. The sanctioning decision will be sent in writing by e-mail, to the address with which the student registered or appears in the system. The student may file a complaint within 3 days of the notification being sent.

I.9 Special provider rights in the case of groups of learners

I.9.1 The provider has the right recognized by the beneficiary to determine the period of the courses and the way in which the lessons are allocated.

I.9.2 The duration of a course is variable, depending on the announcement made for each course and can be changed at any time during it, without the need for the consent of the students.

I.9.3 For each group of students there is an initial period for enrollment, ranging from 1 week to 3 months until the normal learning pace is reached, daily, weekly or monthly.

I.9.4 When the study period for a series begins, lesson 1 will be assigned.

I.9.5 The Provider has the right to change and/or modify the duration of a course that the students have been informed of upon registration, without any prior consultation and without the students’ consent. In this regard, it will notify the student group about the program and activities within the course.

II. CONTRACTUAL LIABILITY

By creating and using the Account, the Client assumes responsibility for maintaining the confidentiality of the Account data (username and password) and for managing access to the Account, being responsible under the law for the activity carried out through his Account.

By accessing the site, creating an Account, using the site, placing orders, etc., the Customer expressly and unequivocally accepts the Terms and Conditions of the site in its latest version communicated on the site. After creating the Account, the use of the content is equivalent to accepting the changes made to the Terms and Conditions of the site and/or updated versions of the Terms and Conditions of the Site. The Customer is responsible for checking the final version of the Terms and Conditions whenever using the site.

Acceptance of the Terms and Conditions of the site is confirmed by checking the corresponding checkbox on the site and/or by sending the Order and/or by making an online payment.

We do not assume responsibility for damages of any kind that the Customer or any other third party may suffer as a result of our performance of any of our obligations under the Order, nor for damages that may result from the use of the services.

We cannot be held responsible for any damage to your computer or viruses that may infect your computer or other equipment as a result of your accessing, using or browsing our website or your downloading of any content, information, materials, data, text, images, video or audio from our website.

We are not liable for any injury, loss, claim, indirect, incidental or consequential damages of any kind arising out of or in any way connected with any use of our site or the content, data, materials or information found on it, any failure or delay (including without limitation the use of or inability to use any component of this site for purchase, resale or payment), or the performance or non-performance by us or any supplier, even if we or our supplier have been advised of the possibility of damages to such parties or any other party.

This disclaimer applies to any damages or injuries caused by any lack of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of the recording, whether for breach of contract, tortuous conduct, negligence, or based on any cause of action.

III. COMPLAINTS

Any dissatisfaction related to accessing, using, registering on our website, placing an order, issues related to the order placed, issues related to registering for events and the like, will be communicated to us directly, either by phone, at phone number +1 831-291-5600 or +40 758 03 55 88 or by email at the address indicated on the page https://catalinvasiloiu.com/contact .

Your dissatisfaction will be recorded and you will receive a written response, to the email address mentioned when you notified us of your dissatisfaction, within a maximum of 48 hours, calculated on a business day.

You can file a complaint or a notification with the National Authority for Consumer Protection, online on the ANPC website directly here .

The client declares that he/she agrees not to make these complaints public (on social networks, media, discussions at private meetings or in any other way) subject to bearing the damages caused for the image damage caused to the site owner through these actions.

IV. INTELLECTUAL PROPERTY

The content of this site, including but not limited to the logo, stylized representations, symbols, images, photographs, text content and the like, as well as the entire content of the information contained in the online programs sold through the site are the exclusive property of Catalin Vasiloiu. It is not permitted to copy, distribute, publish, modify, supplement, use, display, include, link, transmit, remove signs, photographs, images, pieces of text, display, sell, etc., the content, data, information, photographs or other information found on the site or on the platforms/programs to which you purchase access through the site, without the express permission granted in writing by Catalin Vasiloiu. It is not permitted to transmit your access code to the online programs sold through the site to a third party.

No Customer acquires, by using and accessing the site, any right or license to use any of the information on the site or any intellectual/industrial property rights over the services ordered on the site. No customer has the right to use an automatic or manual device to monitor the materials available on the site.

V. NEWSLETTERS

When creating an account on the site and/or placing an order, the Customer has the opportunity to express his/her agreement to receive Newsletters.

The newsletter is a means of periodic information, exclusively electronic (e-mail, SMS) on products, services, events, promotions, etc. from a certain period, without any commitment from the owner with reference to the information contained therein.
The client may withdraw this agreement at any time, without any obligation, by simply contacting our representative at phone number +1 831-291-5600 or +40 758 03 55 88 or by accessing the Unsubscribe button at the bottom of each Newsletter received.

VI. FORCE MAJEURE

Neither of the contracting parties is liable for the failure to perform on time or/and for the improper performance – in whole or in part – of any obligation incumbent upon it under this contract, if the failure to perform or improper performance of the respective obligation was caused by force majeure, as defined by law, for reasons beyond the control of the parties.

The party invoking force majeure is obliged to notify the other party, within 5 (five) days, of the occurrence of the event and to take all possible measures to limit its consequences.

VII. APPLICABLE LAW

The contract will be governed and interpreted in accordance with Romanian law. Any disagreement between the site owner and the Client regarding the relations arising from the use of the site shall be resolved amicably, and in case of failure, shall be submitted to the competent courts in Cluj-Napoca.

VII. FINAL PROVISIONS

This site is owned by Catalin Vasiloiu, the legal representative of the company CEDHYFASO SRL, headquartered in Cluj-Napoca, str. Aurel Suciu no. 20 ap. 49, Cluj County, registered with the Trade Register attached to the Cluj Court under file no. J12/6465/2017, unique registration code no. 38503700, with the IBAN account: RO77BTRLRONCRT0CH9687401, opened at Banca Transilvania, a company that carries out its sales activity in accordance with Romanian Law.

The Owner grants you the right to access and use the site subject to your acceptance of these Terms and Conditions. By accessing and using the site, you automatically and unequivocally agree to comply with the Terms and Conditions on the site.
Catalin Vasiloiu has the right to modify the Terms and Conditions at any time, without prior notice, by posting the updated version on the site, and the Client is obliged to read the Terms and Conditions whenever they access the site. The Client is obliged to strictly comply with the Terms and Conditions on the site and cannot claim or defend themselves with ignorance of the Terms and Conditions on the site, valid at the date of accessing, using and/or placing an order on the site or in the case of registering for an event.

The promotions offered by Catalin Vasiloiu that are announced on the site begin their validity at the moment of their activation on the site and cease their validity at the moment of their inactivation on the site. The promotions cannot be combined with each other or with other discounts and are valid only within the limit of stock, unless otherwise specified on the site.

The availability of a service, whether it is part of a promotion or not, is announced by email after the Customer places the order.

These Terms and Conditions are supplemented by special aspects/provisions included in the description of the events available on the site. In the event of any contradictions between these Terms and Conditions and the special provisions mentioned above, the special provisions shall take precedence.

Last updated: March 16, 2025